Citywide Plumbing by Murfin

The reviews consistently indicate a severe dissatisfaction with the level of service provided by Citywide Plumbing. Key issues noted include failure to show up for scheduled appointments, lack of timely communication, and perceived laziness on the part of the staff. Customers felt that their plumbing concerns were trivialized, receiving vague assessments rather than expertise or solutions to their... Read more

The reviews consistently indicate a severe dissatisfaction with the level of service provided by Citywide Plumbing. Key issues noted include failure to show up for scheduled appointments, lack of timely communication, and perceived laziness on the part of the staff. Customers felt that their plumbing concerns were trivialized, receiving vague assessments rather than expertise or solutions to their problems. The negative sentiment appears to stem not just from the missed appointments but also from a lack of accountability and professionalism. The overarching feeling among reviewers is one of disappointment, prompting them to advise against hiring this plumbing service based on their recent experiences. The recurring theme in these reviews emphasizes a serious deficiency in customer service and reliability, which are critical in the plumbing industry. Read less