Captain Rooter

The review expresses criticism of Captain Rooter's business practices, particularly highlighting their requirement for payment prior to service being rendered. This aspect appears to be a significant point of contention, as the reviewer suggests that this policy is less customer-friendly in comparison to the practices of Western Mechanical. The mention of "no surprises when they're done" implies t... Read more

The review expresses criticism of Captain Rooter's business practices, particularly highlighting their requirement for payment prior to service being rendered. This aspect appears to be a significant point of contention, as the reviewer suggests that this policy is less customer-friendly in comparison to the practices of Western Mechanical. The mention of "no surprises when they're done" implies that Captain Rooter may not provide clear pricing upfront, which could lead to customer frustration. The recommendation to consider an alternative company like Western reflects a deep dissatisfaction with Captain Rooter, emphasizing the importance of transparency and trust in customer service. The overall sentiment conveys a negative perspective regarding the payment policies of Captain Rooter, indicating a need for improvement in their customer engagement strategies. Read less