True Tech Home Services

True Tech Home Services has garnered overwhelmingly negative reviews over the last month. Customers express frustration with their customer service, exorbitant fees, and perceived dishonesty regarding the necessity of repairs. Many reviews highlight the company's high service charges, often questioning the validity of the diagnoses provided by their technicians. Additionally, issues with communica... Read more

True Tech Home Services has garnered overwhelmingly negative reviews over the last month. Customers express frustration with their customer service, exorbitant fees, and perceived dishonesty regarding the necessity of repairs. Many reviews highlight the company's high service charges, often questioning the validity of the diagnoses provided by their technicians. Additionally, issues with communication, contract handling, and unprofessional behavior from staff have left customers feeling deceived and dissatisfied. Overall, a strong sentiment of distrust prevails, with numerous reviewers advising potential clients to avoid the company altogether. In reviewing the detailed sentiments and common findings, several trends are apparent. Firstly, a recurring complaint involves the company's service charges, commonly cited as excessively high compared to industry standards. Customers consistently expressed frustration over the $89 charge for estimates, which they feel is unjustified, especially when the quality of service does not meet expectations. Many reviewers felt that the prices quoted for repairs were inflated and labeled them as "scams." Another common issue was the perceived lack of professionalism from technicians and customer service staff. Reviewers noted rudeness and unhelpfulness, which compounded their dissatisfaction with the service. The technicians were often described as lacking proper certification or expertise, leading to concerns about the reliability of their work. Many reviewers reported specific instances where they felt misled, particularly regarding the necessity of repairs. In several cases, customers sought second opinions that contradicted True Tech's assessments, leading to feelings of distrust. This has been compounded by challenges in communication, especially concerning contract cancellation and refund processes, where customers highlighted difficulties and delays. Overall, customers resonate with feelings of being misled and undervalued, reinforcing a negative perception of True Tech Home Services. Current sentiments suggest a significant overhaul of their business practices is needed to restore customer trust and satisfaction. Read less