Stone Creek Plumbing

Stone Creek Plumbing shows a deeply polarized review pattern with stark contrasts between early positive reviews (2012–2016) and serious negative incidents (2008–2013). While recent reviews praise professionalism, fair pricing, and timely service, multiple older reviews document significant project completion failures, including incomplete work requiring callbacks, yard damage without remediat... Read more

Stone Creek Plumbing shows a deeply polarized review pattern with stark contrasts between early positive reviews (2012–2016) and serious negative incidents (2008–2013). While recent reviews praise professionalism, fair pricing, and timely service, multiple older reviews document significant project completion failures, including incomplete work requiring callbacks, yard damage without remediation, and a catastrophic installation that caused $2,980 in water damage. Most damaging are three reviews from 2008–2009 alleging refusal to honor warranty obligations, threats of legal action, and failure to comply with court judgments. The company's project completion score is substantially depressed by documented failures in planning, follow-through, and accountability. Professionalism scores are mixed due to individual technician quality (Blake praised; Travis criticized) but undermined by management-level failures and alleged dishonesty in legal proceedings. Read less