Red Plains Plumbing

Red Plains Plumbing presents a deeply mixed picture across all four dimensions. Professionalism scores are dragged down significantly by repeated complaints about unanswered calls, abandoned jobs, and poor office communication, even though many individual technicians are praised as friendly and courteous. Pricing is the weakest dimension, with multiple explicit complaints about undisclosed fees, c... Read more

Red Plains Plumbing presents a deeply mixed picture across all four dimensions. Professionalism scores are dragged down significantly by repeated complaints about unanswered calls, abandoned jobs, and poor office communication, even though many individual technicians are praised as friendly and courteous. Pricing is the weakest dimension, with multiple explicit complaints about undisclosed fees, charges exceeding verbal quotes, billing for travel time to retrieve forgotten parts, and a $99 quote fee that competitors do not charge. Project completion is seriously undermined by several high-detail negative reviews describing abandoned work, a snake left broken inside a drain, flashing not replaced as agreed, and a drain pipe installed at a reduced diameter causing years of problems. Experience scores are similarly split, with some reviewers praising diagnostic thoroughness while others describe fundamental plumbing errors such as using the wrong snake head, reducing drain diameter, and failing to check water pressure before installation. Read less