Red Dirt Plumbing

Professionalism receives a moderate score because while several reviewers praised timely responses, courteous communication, and personable technicians, there are notable negative data points including one reviewer citing unprofessional conduct and another describing difficulty with scheduling and communication. Pricing is the weakest dimension, with two reviewers explicitly calling out high or ex... Read more

Professionalism receives a moderate score because while several reviewers praised timely responses, courteous communication, and personable technicians, there are notable negative data points including one reviewer citing unprofessional conduct and another describing difficulty with scheduling and communication. Pricing is the weakest dimension, with two reviewers explicitly calling out high or excessive charges and one reviewer feeling taken advantage of, partially offset by one reviewer noting upfront and clear pricing. Project completion is mixed: most jobs appear to have been finished, but one reviewer flagged that a secondary drain issue was dismissed and required a separate contractor, and one review alleged installation of used parts when new were quoted, which is a serious workmanship and integrity concern. Experience scores similarly mixed, with positive mentions of quality work on water softeners and burst pipes, but undermined by the alleged fraud of installing used parts and a failure to advise on an aging water heater. Read less