Rapid Water Heaters

Rapid Water Heaters demonstrates consistently strong professionalism across a large review base, with dozens of reviewers explicitly praising punctuality, communication, courtesy, and responsiveness — including same-day and emergency service. Project completion scores are high, with the vast majority of jobs described as finished quickly and thoroughly, though two serious negative reviews allege... Read more

Rapid Water Heaters demonstrates consistently strong professionalism across a large review base, with dozens of reviewers explicitly praising punctuality, communication, courtesy, and responsiveness — including same-day and emergency service. Project completion scores are high, with the vast majority of jobs described as finished quickly and thoroughly, though two serious negative reviews allege post-installation flooding and a disputed upsell, which meaningfully temper the completion score. Pricing is generally viewed favorably, with multiple reviewers noting competitive or below-market quotes, though a handful of reviews flagged high prices or a disputed upsell charge, keeping this dimension from scoring higher. Technical experience and workmanship are frequently praised, particularly for tankless water heater installations, with named technicians like Jacob Parnell and Devin receiving repeated commendation for knowledge and skill. The two severe 1-star and 0.5-star reviews describing a post-installation flood causing over $50,000 in damages and a disputed upsell are significant red flags that prevent higher scores in project completion and pricing. Read less