Rapid Water Heaters

The reviews for Rapid Water Heaters reveal a dichotomy in customer experiences. Positive sentiments largely focus on the competency and responsiveness of the technicians. Many customers appreciate the professionalism exhibited by employees like John Crossett and Shelby, who are noted for their expertise and effective problem-solving abilities. The quick service in diagnosing issues, particularly w... Read more

The reviews for Rapid Water Heaters reveal a dichotomy in customer experiences. Positive sentiments largely focus on the competency and responsiveness of the technicians. Many customers appreciate the professionalism exhibited by employees like John Crossett and Shelby, who are noted for their expertise and effective problem-solving abilities. The quick service in diagnosing issues, particularly warranty-related repairs, also receives commendations. A strong point indicates the efficiency and knowledge of their plumbing staff, frequently leading customers to recommend their services to others. However, significant negative feedback emerges from customers who felt their trust was breached due to upselling practices. One review, in particular, raises concerns about unnecessary replacements and high costs, indicating a disconnect between customer expectations and the company Read less