Overview of Company Customer Sentiment Analysis in January
The sentiment reflected in the review for ORB Construction is predominantly negative. The reviewer expresses frustration over the incorrect contact information associated with the business, leading to inconvenience due to numerous calls and texts directed at them mistakenly. This dissatisfaction indicates a lack of attention to detail on the company's part, potentially affecting customer perceptio... Read more
The sentiment reflected in the review for ORB Construction is predominantly negative. The reviewer expresses frustration over the incorrect contact information associated with the business, leading to inconvenience due to numerous calls and texts directed at them mistakenly. This dissatisfaction indicates a lack of attention to detail on the company's part, potentially affecting customer perceptions and trust. Read less
Overview of Company Customer Sentiment Analysis in January
The review highlights a specific issue related to communication and customer service. The primary concern raised is the incorrect phone number listed on Yelp and business cards, leading to repeated disruptions for the reviewer. This oversight suggests that ORB Construction may not have thoroughly checked their contact details before publishing them, which can be seen as negligent and unprofessiona... Read more
The review highlights a specific issue related to communication and customer service. The primary concern raised is the incorrect phone number listed on Yelp and business cards, leading to repeated disruptions for the reviewer. This oversight suggests that ORB Construction may not have thoroughly checked their contact details before publishing them, which can be seen as negligent and unprofessional. The reviewer Read less