Mr. McGee Plumbing

The reviews reveal a stark contrast in customer experiences with Mr. McGee Plumbing. Positive feedback often highlights the professional demeanor, timeliness, and friendly nature of the plumbing staff. Customers express gratitude for rapid response times, especially during emergencies, and describe their service experiences as top-notch. Conversely, the negative reviews dominate the feedback lan... Read more

The reviews reveal a stark contrast in customer experiences with Mr. McGee Plumbing. Positive feedback often highlights the professional demeanor, timeliness, and friendly nature of the plumbing staff. Customers express gratitude for rapid response times, especially during emergencies, and describe their service experiences as top-notch. Conversely, the negative reviews dominate the feedback landscape, focusing heavily on pricing issues. Several customers were taken aback by the high costs associated with relatively simple plumbing tasks. One review explicitly mentions a $385 charge for a faucet installation that the reviewer felt should only cost around $150, illustrating feelings of being overcharged. Moreover, a particular concern raised was the company's treatment of senior citizens. Claiming that discounts advertised for seniors were not honored by the plumber, many customers voiced distress about being charged excessively, citing financial strains particularly relevant to seniors relying on fixed incomes. In summary, the core issues that emerge from the reviews include a disparity between perceived value and the actual cost of services, a lack of transparency regarding pricing, and the potential risk of exploiting vulnerable customers. The positive aspects, while commendable, are largely overshadowed by the concerns about pricing practices, making customer sentiment leaning more towards negative. Read less