Grooms Sewer and Plumbing

Grooms Plumbing shows highly inconsistent performance across reviews. While two reviews praise professionalism and skill (PC's work on sewer line, initial same-day response), two damaging reviews document serious failures: incomplete diagnostics, poor follow-through, safety negligence with tools around a toddler, and a $1,200 water heater installation that caused kitchen flooding due to improper d... Read more

Grooms Plumbing shows highly inconsistent performance across reviews. While two reviews praise professionalism and skill (PC's work on sewer line, initial same-day response), two damaging reviews document serious failures: incomplete diagnostics, poor follow-through, safety negligence with tools around a toddler, and a $1,200 water heater installation that caused kitchen flooding due to improper drain reconnection. The company demonstrates capability in some cases but critical lapses in thoroughness, accountability, and attention to detail. The pattern suggests inconsistent quality dependent on which technician is assigned. Read less