Overview of Company Customer Sentiment Analysis in January
Edmond Air Conditioning, Heating And Plumbing has received mixed reviews over the past month. Many customers praised the company's technicians for their professionalism, friendliness, and commitment to resolving issues effectively. Positive experiences highlighted their promptness, quality of work, and good customer service. However, there were significant complaints regarding communication and se... Read more
Edmond Air Conditioning, Heating And Plumbing has received mixed reviews over the past month. Many customers praised the company's technicians for their professionalism, friendliness, and commitment to resolving issues effectively. Positive experiences highlighted their promptness, quality of work, and good customer service. However, there were significant complaints regarding communication and service consistency, with reports of no-shows, inadequate follow-ups, and dissatisfaction with repairs that led to further issues. These negative experiences have tarnished the reputation of the company for some customers, leading to reluctance in recommending their services. Overall, while there are numerous testimonies of satisfaction, the contrasting negative feedback suggests a need for improvement in customer service and reliability. Read less
Overview of Company Customer Sentiment Analysis in January
The reviews for Edmond Air Conditioning, Heating And Plumbing reflect a split sentiment, demonstrating both strong appreciation and notable dissatisfaction among customers.Positive Experiences: Numerous reviewers highlighted their satisfaction with the technicians, describing them as friendly, knowledgeable, and professional. Specific names mentioned, such as Chad, Scott, Christian, and Angela, we... Read more
The reviews for Edmond Air Conditioning, Heating And Plumbing reflect a split sentiment, demonstrating both strong appreciation and notable dissatisfaction among customers.Positive Experiences: Numerous reviewers highlighted their satisfaction with the technicians, describing them as friendly, knowledgeable, and professional. Specific names mentioned, such as Chad, Scott, Christian, and Angela, were associated with positive interactions, suggesting they build rapport and foster trust. The reviews often emphasize promptness in response times and the quality of the work performed Read less