Aladdin Plumbing

Aladdin Plumbing has a strong base of loyal, long-term customers who consistently praise punctuality, friendliness, and technical competence across dozens of reviews spanning over a decade. Professionalism scores well overall but is meaningfully dragged down by recurring complaints about unresponsive callbacks, a late technician with no communication, rude office staff, and at least one plumber wh... Read more

Aladdin Plumbing has a strong base of loyal, long-term customers who consistently praise punctuality, friendliness, and technical competence across dozens of reviews spanning over a decade. Professionalism scores well overall but is meaningfully dragged down by recurring complaints about unresponsive callbacks, a late technician with no communication, rude office staff, and at least one plumber who refused to work in cold weather. Project completion is generally solid — many reviewers note jobs done right the first time — but there are credible accounts of repeat visits for the same unfixed issue, a misdiagnosed leak requiring three visits, and a plumber who created new problems while fixing others. Pricing receives mixed signals: several reviewers call it fair or competitive, while others explicitly describe it as expensive, and one customer was charged $280 for a job the plumber could not complete, with no response from the company. Experience scores moderately well given strong praise for specific technicians like Mike Bruno, Jerry, and Larry, but is tempered by documented cases of poor workmanship and misdiagnosis from at least one recurring technician. Read less