AAA Plumbing & Solar

The latest reviews for AAA Plumbing & Solar exhibit a significant negative trend, with issues recurring across many customer interactions. A considerable number of reviewers highlighted Phil's lack of professionalism and poor customer service, often detailing experiences where he was unresponsive, rude, or indifferent to client needs. It's common to find complaints about missed appointments or lat... Read more

The latest reviews for AAA Plumbing & Solar exhibit a significant negative trend, with issues recurring across many customer interactions. A considerable number of reviewers highlighted Phil's lack of professionalism and poor customer service, often detailing experiences where he was unresponsive, rude, or indifferent to client needs. It's common to find complaints about missed appointments or late arrivals without prior communication, leading to inefficiencies and dissatisfaction among customers who dedicated their time for scheduled services. Positive feedback, however limited, often mentions Phil's plumbing skills and ability to troubleshoot complex problems effectively. Customers who had previously engaged with him for significant plumbing issues largely appreciated his knowledge and ability to provide informed solutions. Yet, these instances are consistently counterbalanced by reports of dishonest pricing practices, where clients felt overcharged for services or presented with unnecessary repairs. The reviews frequently indicate that dissatisfaction often stems from interactions mediated through home warranty companies, suggesting a perception of Phil exploiting the warranty system for profit. Common themes of distrust arise from claims that he diagnosed issues incorrectly in order to inflate repair costs or rejected covered repairs, leaving customers to deal with the aftermath. Moreover, many responses illustrated feelings of being treated disrespectfully, not only in terms of service but even during interpersonal exchanges, raising concerns about Phil's attitude towards clients. Complaints also pointed to the failure to provide follow-up assistance or follow through on promises, which built deeper frustration. Overall, while Phil's expertise in plumbing may be acknowledged, the overwhelming consensus is that the customer experience at AAA Plumbing & Solar is plagued by unprofessional conduct and inadequate service delivery, placing significant doubt on the reliability of this company. Read less