Review and analyze now for company Veteran Plumbing Services and provide the analysis in the discussed format for the following reviews: '''Our garbage disposal started going in and out this past year and we decided to contact Veteran Plumbing to have it replaced. From start to finish Veteran Plumbing was very professional and we appreciated their clear communication.
We reached out originally on Yelp to discuss what we needed fixed and they quickly responded to us and provided a time window in which they could come the next business day. After we provided our details they confirmed our appointment and said they would call us when the technician was on their way.
On the day of our appointment Veteran Plumbing called us when the technician was on their way and gave us a time estimate of when they would arrive, all of which was within the time window we were originally given. When Chris arrived he took a look at the sink, gave us our options and prices, and immediately got to work.
There was no pressure to continue service with them, but based on the pricing and our experience up to that point we decided to go with them. He even shared that we could go purchase our own disposal and have him install that or use the one of the ones he had.
We appreciated the options and transparency and felt assured we had selected the right person for the job. It took him under an hour complete the job and he provided some useful garbage disposal etiquette to us for the future.
While he was there we asked his opinion on another plumbing issue we were having and not only did he provide advice he also repaired that issue while he was there for a discounted price. Should we have any further plumbing needs or issues Veteran Plumbing are the first people we would call.
It was clear why they are so highly rated. Fast response time.
Fixed the issue quickly. Polite and knowledgeable.
Fair pricing. We will call again if we have more plumbing repairs...which I hope we don't! The positive reviews here on Yelp are accurate.
Call these folks. Very quick to respond and setup appointment.
Received good communication and professional advice. Would definitely recommend! I was up a creek with no paddle because my hot water heater died on me.
I couldn't be upset because it served us well as it lasted 12 -14 years. I was looking at other plumbing services that wanted north of $3,000 to replace it, and this girl was growing tired of cold showers in mid-October.
Enter Dennis and his company, Veteran Plumbing. I was given a quote on Monday and after wrangling with Lowe's Home Improvement to buy the water heater (NOTE - don't go this route with Lowe's) and securing the permit with the county, the good people at Veteran Plumbing were able to quickly and successfully install my new hot water heater.
A big thank you to Dennis and his team! Extremely fast estimate and service. Had a toilet replaced and they gave me some options and we got it done the next day.
Great experience and friendly people and the value is outstanding! My toilet needed to be moved about an inch from the bathroom wall. My contractors suggested installing an offset toilet flange (too many problems) or moving the drain (expensive).
Chris from Veteran Plumbing came out, looked at the toilet, thought for a minute, and then suggested I install a smaller toilet! Chris used his knowledge, skills, and creativity to come up with a simple, efficient and cost effective solution that other master plumbers overlooked. I am in the process of remodelling my entire home and will be requesting Chris from Veteran Plumbing for all my plumbing work.
Quick response. I had an outdoor spigot that needed to be repaired.
The technician was able to fix it right away. The price was reasonable.
I am very pleased. Highly Recommend! From the first ripple of distress in our household plumbing to the final satisfying gush of resolved issues, Veteran Plumbing Service has proven to be a paragon of professional prowess and customer service excellence.
In an era where the integrity of service can be as elusive as a leak in a labyrinth of pipes, this team stands as a beacon of hope. Their response time was not just prompt; it was practically preemptive.
Like skilled detectives, they arrived with a keen eye, ready to unravel the mystery of our plumbing woes. Their expertise, a blend of time-honored experience and up-to-the-minute knowledge, was evident in every twist of the wrench and turn of the pipe.
They embarked on a thorough review of our plumbing request, a process both illuminating and reassuring. The insights provided were not mere technical jargon but a masterclass in plumbing health, making the invisible workings of our home's veins and arteries palpably clear.
Value for money? Unquestionable. In a world where costs often spiral like a loose tap, Veteran Plumbing Service provided a fair, transparent, and surprisingly affordable solution.
Their work was not just a band-aid but a strategic move, ensuring longevity and reliability. But what truly sets them apart is their human touch.
They listened with the patience of a sage, addressed concerns with the wisdom of experience, and interacted with the warmth that is often missing in the cold mechanics of repair work. To say they knocked it out of the park would be an understatement.
They transformed a mundane service call into an enlightening journey through the pipes and back. For those in search of a plumbing service that combines stellar workmanship, responsive care, and unparalleled value, look no further than Veteran Plumbing Service.
They don't just fix pipes; they build lasting relationships and peace of mind, one outstanding job at a time. If I could give this business 10,000 stars I would, but Yelp will only limit 5.
If you are reading this review, most likely you were like me looking for a plumber that did not upswell you on everything, then charge you these incredibly high prices for parts and pieces that cost less than a few hundred dollars. I shopped around a lot!!! I spoke to 5 plumbers, three coming to my house and one company that just never showed and I could not stand any of them so I looked again on Yelp.
Lo and behold VPS. I called and wondered if I was wasting my time- no way! They rocked.
I spoke to Dennis the owner, a retired navy engineer and family man with a lineage of family who are plumbers throughout the US. Dennis came to my house and was beyond friendly, accommodating and understanding.
He walked me through what we needed done, and how his workmanship is done at a higher caliper. There was zero pressure.
He was the first plumber I actually trusted. We determined that the PRV and emergency shut off needed to be replaced, in addition to a new flange on the gas fireplace, and talked to us about our water heater.
The very next day our water was fixed and the day after our fireplace. Wow what service.
Well they have earned my business for life! Thanks VPS!!! Very responsive to a potential emergency situation! Reasonable pricing. Professional and knowledge plumber.
5 stars all the way around! Veteran Plumbing came out quickly and solved the problem immediately. I was happy with the service and would hire again.
I requested a fairly simple request to change the faucet out in front of my house. He made the replacement quickly, professionally and for a very fair price.
Veteran Plumbing Services will be my first and only call for any work in the future! Great job and very pleased with the end result. My shower faucet cartridge needed to be replaced.
I am an average handyman, and tried to do the job myself which is actually pretty simple. The issue I had was the cartridge seemed to be stuck in the pipe and the cartridge pin was not easy to pull so I decided not to mess with it and have a professional fix it.
I called Veteran Plumbing services for a quote. The cost was very reasonable and the technician Jim was very experienced and knowledgeable and the job was done perfectly.
I definitely will call them again when needed. Fully recommended, quality service.
Success!!! If a person is going to have to deal with something stressful like plumbing, Veteran Plumbing Services should be your "Go To" .. from Estimate to Completion ..
everything was done smoothly .. from the communication to the office staff all the way to the technician.
Each member provided excellent attention to detail, always transparent, kind/courteous, quality work. I took some additional photos to show what was found during the work and then the final product.
Naturally there are those unforeseen issues that arise when working in dark, old spaces, so it was actually no surprise that the repair had to go a little be further, but during the estimate stage all of that was considered up front, so it was possible to make the best choice. Thank you again, Mari and Drake and the entire Veteran Plumbing team.
Not cheap but conscientious and had to return under warranty - no arguments. Their tech Jim was great and our total sewer blockage went away! Great customer service - they responded quickly and got the job done.
They were also great about answering questions and looking at a few other minor plumbing issues. Definitely recommend--they are the plumbing service I will be using from here on out.
The drain under our kitchen sink started to leak profusely. I have not needed the service of a plumber for quite some time, fortunately my daughter had Veteran Plumbing Services do some work for her recently and she was quite pleased with the company.
I called them and was able to get an appointment the next day. Jim McCarthy came at the scheduled time, knew exactly what the problem was, got the parts together and fixed the problem in less than half an hour.
And the price was very reasonable. I was so pleased with Jim's service, that I ordered a new kitchen faucet and will set up an appointment with him when it comes in.
In all my years, this was best plumber experience I have ever had. On a Saturday afternoon, our shower sprung a major leak and we had to shut off the water supply to our entire house.
I called 9 different plumbing companies and messaged even more on Yelp to find one who would do an emergency, weekend service. Veteran Plumbing Service responded quickly on Yelp (most other companies never even returned my call) and sent technician Drake over first thing the next morning.
Drake was not only polite and a friendly person, he was incredibly professional. He assessed the situation and then walked me through the pros and cons of two possible solutions to the problem.
He then expertly fixed the leak. Payment was easy (they accept check, cash, or card), and it was honestly a pleasure to work with them.
I cannot recommend VPS highly enough. Although I eventually did not end up using them and their services, they have the sense of urgency and were the first to send someone over to examine the work and provide me with a quote (which was pretty competitive).
They also followed up with an email. Very nice people at this company.
The tech was wonderful. We took off a point only because of price being high for such a small matter..
But they everyone was reliable, professional and courteous. These guys were honest and had integrity.
We will absolutely be calling them again for our plumbing needs. Fast, friendly and professional.
Jim fixed our toilet within minutes. Will call again when needed.
Highly recommend. Awesome service .
My shower knob was stuck and the valve was not turning off. They came the same day and finished the job quickly.
Also co incidently there was a leak near my sprinklers which we would have not noticed, they located the leak and helped me to shut off the leak. Reccommend their prompt response and service.
Outstanding job! Like some others I was disappointed in my most recent job by Marines Services (they were great when they were Marines Plumbing), so I looked for another veteran-owned company and I am happy to provide Veteran Plumbing Services another 5 star review. They responded immediately to my Yelp inquiry and provided two options (both windows within 24 hours of my request) for appointment windows to come out for an estimate/repair if I approved.
They also called me a half an hour ahead of when the technician was going to arrive. When Brandon arrived, he put on booties and gloves and went to work.
He was very friendly and professional (an outstanding representative of your company, Dennis!). He inspected the leaks I was dealing with and was able to provide a reasonable estimate electronically right away.
I approved the work and he got the necessary parts & started into it. He kept me informed throughout the project and really did a beautiful job on the valve and pipe replacement.
I'm really happy to have a plumber I can count on again. We have used Veterans Plumbing a couple of times now and continue to be very happy and impressed with their service.
Jim, our service technician both times, was super professional, friendly, knowledgeable, prompt, and did great work. It's so hard to find a good plumbing service and we're so glad we have finally done so.
We highly recommend Veterans Plumbing to anyone still looking! VPS came by today to replace exterior hose bibs. He did great work and was completed quickly.
The work area was cleaned after and overall the work was great. I saw what I thought was a minor leak got several estimates.
Veterans plumbing were the first estimate to give me a full comprehensive explanation in person. Then when Chris came to do the job, amazing person, was very diligent and took the time to let me know why and what was going on.
He fixed the leak in a very small space and found mold he was able to get me with a quaility restoration company that came out same day. Will always use this company again and great cost they weren't trying to over charge or up sell anything the focus was fixing my problem.
Thank you! Cannot say enough about how great Dennis and Drake were. Came out right away to fix our leaking pipe.
It was very clear they know what they are doing. They fixed the problem and were totally honest.
Did not upsell like so many out there. Left the area perfectly clean.
Really outstanding in every way. They will now be our go to for all things plumbing related.
I would highly recommend Dennis with Veteran Plumbing Services to anybody. I reached out to Dennis via Yelp for a quote and he was quick to respond and schedule an appointment with me for a few days later.
On that day, I received a 20-minute call-ahead and Dennis arrived on time for our scheduled appointment. He was kind, respectful, and wore a full set of PPE (gloves, booties, mask).
He gave me an estimate for a burst pipe valve that was fair and patiently answered my questions. He performed the work immediately and was completed within an hour.
He also stayed to give me an estimate for another project at my request. No complaints and I'm happy to have a working pipe again! The team at Veterans Plumbing did a great job clearing a VERY stubborn kitchen sink clog.
They stayed committed, switched approaches when the snake couldn't clear it the first way, and kept at it until the job was done! Even though I'm sure it took longer than your typical job, they didn't try to nickel and dime me with any extra charges. They pointed out a couple of other plumbing projects I might want to tackle in the future, but not in a way where I felt like they were trying to upsell me.
They were very courteous and professional throughout the entire process (which is important when you have someone in your house!). I do a lot of the minor plumbing (fixing toilets, etc.) myself but if something big comes up again, I'll be sure to call them again.
Dennis is what every home service contractor should strive to be. Honest, responsive, exceeds expectations at every turn, and of course reasonably priced.
He is mine and my parents go to plumber whenever anything comes up. I have multiple experiences with Dennis and every one of them has been fantastic.
I highly recommend Veteran Plumbing Services!! Dennis came to our house to investigate what we thought was a more involved toilet issue. It turned out to only be a clog that just needed to work itself out.
He was kind, professional and thorough. We obviously thought we would be paying him for his time, even though he didn't have to fix anything as that to me is standard protocol.
He would not accept our money. My husband is a military vet and we like to support veteran owned businesses.
We recommended Dennis to my parents and would recommend him to others and will also call him with our future needs! Highly recommend! Dennis is great. Very professional, fast, and reasonably priced.
VPS is my new go-to plumbing service. My sewage pump went out.
I read many reviews and gave a 5-start rated, with many good reviews plumber a call. On said day, the person from the company arrived and said he didn't know what happened.
He took some pictures and went out the house in an attempt to see my sewage pipe.... later he gave me a call with a pricy quote.
I called Veteran Plumbing Service and wanted to just have a quote, thinking if people had no clue could send me a quote, why bother to come on site. VPS insist to come to site to give a quote.
After meeting Dennis, he explained the importance of seeing the work site before the quote and gave me quotes on two options: labor only and labor + parts. His quote is very reasonable.
Dennis said that I may not need to replace the check vault and told me the place to purchase parts - totally different from the other plumber, recommended for all replacements regardless. Dennis is correct.
There is need to replace the check vault. He got the work done in about 30 minutes.
Other than no way to contain sewage smell, Dennis took care of everything and kept the work site no stain. He even honored the military discount.
Dennis didn't ask me to write a review, I did it on my own. He is truly an honest person who runs a decent business.
This experience tells me not to reply on someone who seem to have many good reviews, they may ask for it. It also tells me that VPS is a company anyone can trust with plumbing needs.
Dennis was respectful of our home by wearing a mask and booties. He went above and beyond the plumbing job by helping me move and install our bathroom vanity.
He was helpful in explaining all aspects of the job and even walked around the house with me to check out other problem areas and offer his advice. All around great service at a fair price.
Jim was great. Very prompt, professional and responsive.
Will definitely use him again in the future We had our water main Pressure Reduction Valve replaced by Dennis Rollins. He did an outstanding job at a competitive price.
He was friendly, timely, knowledgable, and he patiently answered all of my questions. I'm happy to recommend Veteran Plumbing Services to anyone in Fairfax Country who is looking for an outstanding local plumbing service.
Awesome service, thank you! Asked for my availability upon scheduling, advised he would Call 15 minutes prior to arriving. Called and arrived at the front end of the window of timing I had provided, which ultimately meant I could get on with my day after the repair.
Provided upfront quote after assessing and then diligently completed the repair like a champ. It's been over a month and the repair has held solid.
(Had a bath/shower faucet Combo that would not shut off... was constantly running).
He's awesome, prices are reasonable- highly recommend! How many service providers actually arrive when you ask and do an excellent job on the 1st and only visit??...seriously! This one is beyond awesome! PS- Yelp buries his reviews simply because he doesn't have a paid subscription... all are valid - check him out on NextDoor...
Had our water main Pressure Reduction Valve installed yesterday by Dennis Rollins, founding proprietor of Veteran Plumbing Services, who did a great job at a very competitive price. It was a tricky installation in a tight spot behind drywall at the back of a pantry, but he took care to try to minimize disruption to the area.
He showed me how to operate the PRV, and assisted in calibrating current pressure to our desired level of about 80psi for us. If you call Veteran Plumbing, I'm pretty sure you'll be as happy as we are with the outcome.
For those who've received notices from Fairfax Water recommending installation of a PRV due to likely increased pressure from the updated GMU water tower coming online soon, you've still got time to get the work done and get compensated for the expense by Fairfax Water, but that time is running out quickly (end of Sept.2020?). You can get prompt, friendly, competent service from a small, local business by contacting Veteran Plumbing in Fairfax.
Just moved in to a new house. Toilet was making a jackhammer noise when flushed.
Booked Veteran Plumbing Services the day before. Jim came out on time and fixed the toilet and two others quickly.
Very cost effective and excellent work. I highly recommend! Veteran Plumbing Service is prompt, professional, and competent.
I had a backed up kitchen sink, and it refused to be snaked out from inside. So VPS went up on my roof and cleared the clog from there.
Afterwards, they gave good advice on how I might avoid getting this type of clog again. Could not be happier with them and will definitely use them the next time I need a plumber Very responsive, friendly and showed me what was wrong and how it would be fixed prior to proceeding.
Great value. Would highly recommend this company.
Veteran Plumbing replaced my water heater and did a great job. Jim McCarthy was my tech and he kept me up to date on his arrival time.
He arrived with all the materials needed to complete the job. He worked quickly and didn't mind a question or two from me as he did the work.
He made sure everything was operational and I was comfortable with how it worked and what to expect. Their price was competitive and their customer service very good.
I already have plans to have them back for a few other repairs, and would definitely recommend Veteran Plumbing to others. VPS installed a water heater for me on Friday.
I think the total time from first contact to the swap being finished was about 6 hours. They were very upfront about cost and everyone I interacted with was extremely professional.
I'll definitely be using them again! We had Dennis came out today to fix a leak under the sink. The office called ahead to let us know he is on his way.
It turns out to be a user error on our part. Dennis showed us the problem and tighten the pipe and made sure the leak is fixed.
Seriously the best plumber in town! Dennis did an amazing job putting in a new toilet in the downstairs of my condo. He was professional and knowledgeable throughout the job.
Dennis was also the most reasonable plumber in town. We will use him again for any other plumbing issues! Thank you, Veteran Plumbing Services, for a fantastic job.'''.
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