Norman Plumbing Contractors

The review indicates a primary issue with customer service, where the expectation of receiving a receipt after payment was not met. The reviewer explicitly conveyed disappointment in Jerry's assurances, which pointed to a breakdown in communication and reliability. The delay in providing the receipt over three days added to the customer's frustration, raising concerns about accountability and foll... Read more

The review indicates a primary issue with customer service, where the expectation of receiving a receipt after payment was not met. The reviewer explicitly conveyed disappointment in Jerry's assurances, which pointed to a breakdown in communication and reliability. The delay in providing the receipt over three days added to the customer's frustration, raising concerns about accountability and follow-up practices. Furthermore, the reoccurrence of the plumbing issue with the faucet not only highlighted a lack of effective repair but also diminished trust in the service quality. The customer's wish to rate the experience lower than one star illustrates a strong negative sentiment towards both the service received and the company's professionalism. Overall, the review paints a picture of a company struggling with crucial aspects of customer satisfaction Read less