Leon’s Plumbing Heating & Air

Leon's Plumbing demonstrates severe deficiencies across all measured dimensions. Professionalism is critically compromised by chronic tardiness (40+ minutes late, multiple no-shows), poor communication, rude staff interactions, and failure to disclose charges upfront. Pricing practices are deceptive, with hidden apprentice fees, undisclosed credit card surcharges, and bills that dramatically excee... Read more

Leon's Plumbing demonstrates severe deficiencies across all measured dimensions. Professionalism is critically compromised by chronic tardiness (40+ minutes late, multiple no-shows), poor communication, rude staff interactions, and failure to disclose charges upfront. Pricing practices are deceptive, with hidden apprentice fees, undisclosed credit card surcharges, and bills that dramatically exceed quoted amounts—often double or triple the estimate. Project completion is unreliable, with multiple failed attempts, abandoned work requiring customers to hire competitors, and unresolved damage claims. Technical competence is questionable, with technicians unable to diagnose basic issues and requiring multiple callbacks. The single positive review from 2016 is substantially outweighed by nine consistently negative reviews spanning 2012–2020, indicating systemic and persistent operational failures. Read less