KP Plumbing

The reviews suggest a strong customer satisfaction with KP Plumbing stemming from several key attributes:Professionalism and Expertise: Numerous reviewers note the friendly demeanor and professionalism of the staff, particularly Kirk, who is highlighted for his knowledge and care for customers. This contributes significantly to a positive customer experience.Responsiveness and Communication: Many ... Read more

The reviews suggest a strong customer satisfaction with KP Plumbing stemming from several key attributes:Professionalism and Expertise: Numerous reviewers note the friendly demeanor and professionalism of the staff, particularly Kirk, who is highlighted for his knowledge and care for customers. This contributes significantly to a positive customer experience.Responsiveness and Communication: Many customers appreciate the promptness with which KP Plumbing handles issues, including emergency repairs. They often mention how responsive Kirk is to calls and inquiries, fostering a sense of trust.Quality of Work: Reviewers express satisfaction with the quality of the repairs and installations performed. There is a consensus that the work is usually done neatly and satisfactorily, with customers mentioning specific jobs, such as the installation of a water heater and the running of a gas line.Pricing and Value: The pricing of services is frequently mentioned positively, with several customers recognizing KP Plumbing for providing competitive quotes. However, one reviewer reported a significant discrepancy in the final bill compared to the initial estimate, which negatively impacted their perception of transparency in pricing.Willingness to Recommend: A recurring theme is the strong willingness of customers to recommend KP Plumbing to others. The establishment of trust through reliable service is a strong motivator for this endorsement. However, not all feedback is positive, with one review indicating a lack of follow-up on a completed job, which strains customer relations. This highlights a potential area for KP Plumbing to improve Read less