D and D Drain

MDS Plumbing has a strong base of satisfied customers who consistently praise friendly, professional technicians and reasonable pricing, with many reviewers citing same-day or next-day responsiveness as a standout quality. However, the score is meaningfully pulled down by a recurring pattern of serious project completion failures: multiple reviewers describe jobs left unfinished, no-shows after co... Read more

MDS Plumbing has a strong base of satisfied customers who consistently praise friendly, professional technicians and reasonable pricing, with many reviewers citing same-day or next-day responsiveness as a standout quality. However, the score is meaningfully pulled down by a recurring pattern of serious project completion failures: multiple reviewers describe jobs left unfinished, no-shows after confirmed appointments, and a lost work-order system that left customers without service or follow-through. Pricing is generally viewed as competitive and fair, but two reviews flag unexpectedly high service call fees ($95–$200) that were not disclosed upfront, introducing a transparency concern. Experience scores are solid for routine jobs but are undermined by at least two reviews describing clear technical errors, including an improperly grounded water heater and a missed obvious pipe disconnection. The overall picture is a company with genuine strengths in attitude and value but inconsistent operational reliability that prevents a higher score. Read less