Howard Industries

Thomas demonstrates strong technical competence and project completion ability, with reviews confirming he handles complex plumbing issues thoroughly and stays until problems are resolved. Pricing appears fair and affordable based on limited mention. However, professionalism is significantly undermined by a serious boundary violation documented in the 2019 review, where he delivered unsolicited pe... Read more

Thomas demonstrates strong technical competence and project completion ability, with reviews confirming he handles complex plumbing issues thoroughly and stays until problems are resolved. Pricing appears fair and affordable based on limited mention. However, professionalism is significantly undermined by a serious boundary violation documented in the 2019 review, where he delivered unsolicited personal advice about the customer's marriage—behavior that is inappropriate in a professional service context. The 2022 review praises politeness and professionalism, but this conflicts with the 2019 incident, suggesting inconsistent professional conduct. All three reviews are older than 12 months, with the most recent being over 2 years old. Read less