Pippin Brothers

Pippin Brothers presents a deeply split profile: a large volume of recent 2025 reviews praise individual technicians as professional, courteous, and timely, driving the professionalism score upward, but a persistent and detailed body of negative reviews spanning 2012–2025 consistently describes price gouging, incomplete or failed repairs, and poor follow-through on warranty and callback commitme... Read more

Pippin Brothers presents a deeply split profile: a large volume of recent 2025 reviews praise individual technicians as professional, courteous, and timely, driving the professionalism score upward, but a persistent and detailed body of negative reviews spanning 2012–2025 consistently describes price gouging, incomplete or failed repairs, and poor follow-through on warranty and callback commitments. Pricing is the weakest dimension by far, with numerous reviewers citing quotes 3–10x higher than competitors for identical work, and several explicitly warning others away on cost grounds alone. Project completion is significantly undermined by multiple credible accounts of jobs declared finished that were not, work abandoned mid-project, and timelines stretching from days to six weeks beyond estimates. Experience scores moderately, as many individual technicians are praised for skill and knowledge, but serious failures — including a carbon monoxide hazard, misdiagnosed collapsed lines, and AC units sold without adequate service capacity — prevent a higher rating. Read less