Hodges Plumbing & Heating

The feedback collected shows a clear trend of frustration among customers regarding Hodges Plumbing & Heating's service. Many reviewers shared experiences of delays in service execution, with several instances where appointments were missed or rescheduled without sufficient communication. A recurring theme is the unprofessional behavior of the company's owner towards customers, which seems to ampl... Read more

The feedback collected shows a clear trend of frustration among customers regarding Hodges Plumbing & Heating's service. Many reviewers shared experiences of delays in service execution, with several instances where appointments were missed or rescheduled without sufficient communication. A recurring theme is the unprofessional behavior of the company's owner towards customers, which seems to amplify dissatisfaction. Reviewers also expressed concern over the handling of their properties, highlighting inadequate restoration work after plumbing issues, such as damage to fences and yards, which suggests a lack of care in their operational processes. The complaints frequently cite rude interactions with customer service representatives, further tarnishing the company's image. Overall, it is evident that there is a substantial disconnect between the company's service capabilities and customer expectations, which leads to a widespread call for potential customers to seek alternatives for plumbing services. The reviews convey a sentiment of distrust and disappointment, emphasizing an urgent need for operational improvements and better staff training in customer relations. Read less