Andy’s Plumbing & Heat/AC

Andy's Plumbing Heating & AC has a deeply troubled track record across nearly all dimensions based on the available reviews. Professionalism is the most heavily cited dimension and is overwhelmingly negative — multiple reviewers describe rude staff, unanswered calls, broken promises to call back, and in one case an owner hanging up on a customer. Project completion is similarly poor, with numero... Read more

Andy's Plumbing Heating & AC has a deeply troubled track record across nearly all dimensions based on the available reviews. Professionalism is the most heavily cited dimension and is overwhelmingly negative — multiple reviewers describe rude staff, unanswered calls, broken promises to call back, and in one case an owner hanging up on a customer. Project completion is similarly poor, with numerous accounts of abandoned jobs, no-shows, rescheduling without notice, and work left incomplete or done incorrectly. Experience scores slightly higher due to a few positive reviews praising specific technicians like Shane, but is dragged down by a detailed account of poor HVAC and plumbing installation quality. Pricing drew limited but negative attention, with at least one reviewer feeling overcharged for a simple repair. The handful of positive reviews — mostly praising responsiveness and politeness — are insufficient to offset the volume and specificity of the negative feedback. Read less