Plumbology

The feedback from customers reveals significant dissatisfaction with multiple aspects of Plumbology's service. One of the primary concerns is the lack of written estimates and itemized receipts. Customers feel that they are left in the dark regarding what they are being charged for, leading to suspicion of overcharging. This sentiment is echoed in multiple reviews, indicating that transparency in ... Read more

The feedback from customers reveals significant dissatisfaction with multiple aspects of Plumbology's service. One of the primary concerns is the lack of written estimates and itemized receipts. Customers feel that they are left in the dark regarding what they are being charged for, leading to suspicion of overcharging. This sentiment is echoed in multiple reviews, indicating that transparency in pricing is a critical issue for potential clients. Additionally, the reviews highlight poor customer service as a major drawback. Reviewers mention experiences of incompetence from the staff, including a failure to effectively address plumbing issues and insufficient communication regarding delays. There are instances of customers being left waiting for weeks without updates, further compounding their frustration. The recurring exhortation to "Run from this business" adds to the urgency of these negative sentiments, suggesting that customers are so dissatisfied they feel compelled to warn others against engaging with Plumbology. Overall, the feedback indicates a need for substantial improvements in both service quality and customer communication to rebuild trust and reputation in the community. Read less