Higgins Plumbing

Upon analyzing the reviews, it is clear that Higgins Plumbing has garnered both appreciation and criticism from its customers over the past month. Positive sentiments frequently mention the company's speed in addressing plumbing issues and the professionalism of the staff. Customers commonly commend the quick service, with several noting that their plumbing problems were resolved efficiently witho... Read more

Upon analyzing the reviews, it is clear that Higgins Plumbing has garnered both appreciation and criticism from its customers over the past month. Positive sentiments frequently mention the company's speed in addressing plumbing issues and the professionalism of the staff. Customers commonly commend the quick service, with several noting that their plumbing problems were resolved efficiently without delays. The technicians are described as knowledgeable and effective, further enhancing the company's image among those who had successful service experiences. However, contrasting these positive experiences are significant negative comments that highlight serious issues. One reviewer pointed out a critical safety concern regarding a gas leak left unrepaired and inadequate responses from the company. This experience has understandably raised alarm, indicating neglect on Higgins Plumbing's part, which could lead to dangerous situations for customers. Other complaints included dissatisfaction with pricing, citing instances where customers felt overcharged for services, especially when comparing costs with other plumbing services that provided more favorable rates. The overarching themes indicate a split experience where Higgins Plumbing seems to provide quality service in straightforward situations but faces challenges in complex or emergency scenarios. Customer service appears to be a significant area needing improvement, particularly concerning responsiveness and communication following major concerns. The discrepancies in pricing transparency also have left some customers feeling misled. Addressing these specific issues could significantly enhance Higgins Plumbing Read less