DDL General Contractors
1.0 /5 (1 Reviews Analyzed)
Write a Reviews
Add Photo
Share
Save
FollowOverview of Company Customer Sentiment Analysis in January
The reviews for DDL General Contractors reveal a troubling trend regarding customer service, particularly concerning follow-through on promised repairs. Initially, customers experienced timely service, creating a positive first impression; however, issues arose when problems reoccurred and the company failed to honor its warranty commitments. The owner's lack of communication and follow-up has led... Read more
Services Offered Verified by Business
Bathroom remodeling
Bathtub installation
Bathtub repair
Building additions
Deck construction
Drain installation
Faucet installation
Faucet repair
Garbage disposal repair
Gas line installation
Gas line repair
Window installation
Window or door screen installation
Window or door screen repair
Window replacement
Window or door screen replacement
Kitchen remodeling
Guest house or ADU construction
Manufactured home construction
Modular home construction
Single-family home construction
New structure construction
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Remodeling
New room addition
Sewer installation
Sewer repair
Shower installation
Shower repair
Sink installation
Sink repair
Skylight installation
Structural repair
Toilet installation
Toilet repair
Water heater installation
Water pipe installation
Water pipe repair
Business Details
- Phone Number: (918) 944-1596
- 4757 S 199th E Ave, Broken Arrow, OK 74014
Workman Score
- Price-friendly
70%
- Professionalism
40%
- Experience
60%
- Completion
60%
Overview of Company Customer Sentiment Analysis in January
The review indicates a split sentiment, characterized initially by a favorable view of the company's promptness and efficiency in completing the initial repair jobs. However, the sentiment shifts dramatically when the quality of the after-service care is evaluated. The recurring issue of a leaking repair, contrasted with the company's two missed commitments to rectify the problem, is a significant... Read more