Central Heating & Plumbing

The reviews reflect a polarized sentiment towards Central Heating & Plumbing. On one side, there are customers who commend the company's quick response times, like the review highlighting a prompt installation of a new hot water tank and efficient repairs on cold weekends. These positive experiences often come from long-term clients who have relied on the company for years, indicating a historical... Read more

The reviews reflect a polarized sentiment towards Central Heating & Plumbing. On one side, there are customers who commend the company's quick response times, like the review highlighting a prompt installation of a new hot water tank and efficient repairs on cold weekends. These positive experiences often come from long-term clients who have relied on the company for years, indicating a historical reliability. However, a substantial number of recent reviews reveal serious issues that tarnish the company's reputation. Alarmingly, multiple customers reported poor communication from the company, including missed appointments, unreturned calls, and miscommunication about charges. One review indicated a lack of transparency when it came to service agreements, with a technician attempting to impose charges contrary to the terms of a maintenance plan. Other reviewers cited rudeness from both technicians and office staff, with instances of customers feeling disrespected and accused falsely of deception. A repeated theme across the reviews was the unprofessional behavior displayed by certain employees, which affected customers Read less