Bob’s Plumbing Service

This single review paints a largely negative picture of the owner Bob and his crew, though it does speak positively of another technician named Steve. Professionalism scored very low due to the owner standing by the truck smoking, grinding cigarettes in the driveway, and leaving the customer to do all the legwork herself. Pricing scored extremely low because the customer was charged $150 for what ... Read more

This single review paints a largely negative picture of the owner Bob and his crew, though it does speak positively of another technician named Steve. Professionalism scored very low due to the owner standing by the truck smoking, grinding cigarettes in the driveway, and leaving the customer to do all the legwork herself. Pricing scored extremely low because the customer was charged $150 for what was advertised as a free estimate, for a 20-minute job involving a simple pipe cap tightening — with the reviewer explicitly suspecting she was overcharged due to her gender. Project completion received a moderate score because the immediate problem was technically resolved, though the circumstances and lack of transparency around billing undermine any positive credit. Experience could not be scored as no meaningful commentary on technical skill or workmanship quality was provided beyond the basic fix. Read less