A-1 Plumbing & Home Improvement

The reviews illustrate a clear frustration regarding A-1 Plumbing & Home Improvement's service. Customers expressed their expectations of professionalism and reliability, which were not met in their experiences.Service Completeness: Reviewers consistently mention that the work was only partially completed. One customer noted that the plumber did half the job of snaking the drain and then left, pro... Read more

The reviews illustrate a clear frustration regarding A-1 Plumbing & Home Improvement's service. Customers expressed their expectations of professionalism and reliability, which were not met in their experiences.Service Completeness: Reviewers consistently mention that the work was only partially completed. One customer noted that the plumber did half the job of snaking the drain and then left, promising to return the next day with the necessary equipment to finish but never followed up. This issue of unfinished work was a common complaint.Communication and Responsiveness: Multiple reviews indicated that the plumber was difficult to reach after the initial visit. One customer explicitly pointed out that after being paid in full, the plumber became unresponsive, further exacerbating the issue as the customer was left without functioning water for an extended period. This lack of communication contributed to feelings of being ignored and taken advantage of.Need for Additional Services: The necessity for customers to hire another plumber to complete the work highlights a significant gap in service delivery. Customers not only felt compelled to pay twice for the same job, but this also added to their frustrations and dissatisfaction.Emotional Impact: The tone of the reviews revealed anger and disappointment. Phrases such as "Don't hire this guy!" and calling the plumber a "JERK!" show the emotional toll that these experiences took on the customers Read less