A-1 American Plumbing

This contractor's review profile is overwhelmingly negative across nearly every dimension. Professionalism is the most heavily documented dimension, with five reviews touching on it — four of which describe serious misconduct including no-shows, unannounced visits, refusal to follow basic customer requests, verbal disrespect inside a customer's home, and alleged unauthorized photography. Project... Read more

This contractor's review profile is overwhelmingly negative across nearly every dimension. Professionalism is the most heavily documented dimension, with five reviews touching on it — four of which describe serious misconduct including no-shows, unannounced visits, refusal to follow basic customer requests, verbal disrespect inside a customer's home, and alleged unauthorized photography. Project completion fares similarly poorly, with multiple accounts of abandoned jobs, excessive delays, and failure to follow through on scheduled work. The single positive review — which praises pricing, communication, and professionalism — is the sole source of any favorable data, but it is from 2015 and is heavily outweighed by the pattern of negative experiences. Experience received a conservative neutral score due to only one vague positive mention with no corroborating detail. Read less