A-1 American Plumbing

The majority of reviews reflect a strong discontent with A-1 American Plumbing, resulting in an alarming rating from customers. Common themes among the criticisms include:Unprofessional Behavior: Several reviewers describe the staff as rude and dismissive. Instances of the repair crew refusing to wear shoe coverings upon request and making derogatory comments about the customers' living conditions... Read more

The majority of reviews reflect a strong discontent with A-1 American Plumbing, resulting in an alarming rating from customers. Common themes among the criticisms include:Unprofessional Behavior: Several reviewers describe the staff as rude and dismissive. Instances of the repair crew refusing to wear shoe coverings upon request and making derogatory comments about the customers' living conditions depict a lack of professionalism that is deeply unsettling for clients.Poor Communication and Reliability: There are multiple accounts of missed appointments and lack of follow-through from the company's staff. Customers mention waiting several weeks for service, only to be met with excuses or no shows, contributing to a sense of frustration and unreliability.Customer Service Issues: The interactions with customer support were reported as unhelpful, with one reviewer stating that they were threatened with privacy violations. This indicates a serious gap in customer service training and sensitivity, which has led to further anger among clients.Contrast with Isolated Positive Experience: While one review highlights a good service experience, it is a stark contrast to the overwhelming negativity of others. This raises concerns about service consistency and suggests that there might be a disconnect in quality control within the company. Overall, potential clients are warned based on the majority sentiment, and many express a strong recommendation to seek alternatives to A-1 American Plumbing. Read less