Conserva Irrigation of Columbus

The reviews for Conserva Irrigation of Columbus suggest a contrasting set of experiences among its clientele, outlining both commendable aspects and pressing concerns.Positive Feedback: - Installation Excellence: Multiple reviews praised the professionalism, efficiency, and communication during the installation of the irrigation systems, highlighting thorough pre-installation discussions and a ... Read more

The reviews for Conserva Irrigation of Columbus suggest a contrasting set of experiences among its clientele, outlining both commendable aspects and pressing concerns.Positive Feedback: - Installation Excellence: Multiple reviews praised the professionalism, efficiency, and communication during the installation of the irrigation systems, highlighting thorough pre-installation discussions and a fair quoting process. Customers noted that the teams were personable and performed the work within the promised timeframe. - Quality of Equipment: Customers mentioned satisfaction with the functionality of the systems installed, indicating that the technology used in the irrigation did provide water-saving benefits as advertised. Several users appreciated the ongoing support they received regarding system maintenance and adjustments.Customer Service Issues: - Lack of Responsiveness: A significant number of reviews criticized the company's customer service, noting an alarming failure to return calls or address follow-up issues after service visits. Customers reported multiple attempts to contact staff about unresolved issues, such as malfunctioning sensors and replacement parts, which led to growing frustration. - Quality Decline Post-Franchise: There was a distinct sentiment among long-time customers who expressed disappointment in the service quality since Conserva became a franchise. Concerns were raised that the personalized service and commitment to customer satisfaction have diminished, impacting their overall experience negatively.Repair and Maintenance Concerns: - Instances of Shoddy Workmanship: While some customers praised the company Read less