At Your Service Heating and Cooling

This contractor's review profile is dominated by severe negative experiences, particularly from 2023–2024, which carry the most recency weight. Professionalism is the most-mentioned dimension and is deeply problematic: multiple reviewers describe disrespect, unannounced visits, ignoring calls and texts, and one account of leaving feces on a basement floor without cleaning. Project completion is ... Read more

This contractor's review profile is dominated by severe negative experiences, particularly from 2023–2024, which carry the most recency weight. Professionalism is the most-mentioned dimension and is deeply problematic: multiple reviewers describe disrespect, unannounced visits, ignoring calls and texts, and one account of leaving feces on a basement floor without cleaning. Project completion is similarly alarming, with credible accounts of abandoned work, lying to a home warranty company about job completion, and failure to return for promised follow-up visits. Pricing transparency is a serious concern, with multiple reviewers alleging double-billing of customers and home warranty companies, overcharging, and refusal to provide itemized invoices. The handful of positive reviews (mostly from 2022–2023) describe punctuality and quality work, but these are heavily outweighed by the volume and severity of the negative accounts. Read less