Thompson Plumbing, Heating & A/c

Thompson Plumbing, Heating & Air Conditioning shows significant inconsistency in service quality. While some customers report professional installation and fair pricing (2021, 2023 reviews), multiple serious complaints reveal critical failures in workmanship and technical competence. Major issues include improper condensation drainage causing structural damage, dangerous electrical wiring installa... Read more

Thompson Plumbing, Heating & Air Conditioning shows significant inconsistency in service quality. While some customers report professional installation and fair pricing (2021, 2023 reviews), multiple serious complaints reveal critical failures in workmanship and technical competence. Major issues include improper condensation drainage causing structural damage, dangerous electrical wiring installation, misdiagnosis of equipment problems, and poor cleanup. The company demonstrates adequate professionalism in communication during successful projects but fails consistently in project execution and technical expertise, particularly with HVAC systems. The pattern of complaints spanning multiple years suggests systemic quality control problems rather than isolated incidents. Read less