Rooter Pro Sewer & Drain Cleaning

Professionalism is the most-mentioned dimension across all three reviews and paints a mixed-to-negative picture: the 1-star review details serious communication failures including a full voicemail, a disengaged phone representative, and a technician who could not fulfill a scheduled appointment, which heavily drags the score down. The two positive reviews mention professionalism only briefly and g... Read more

Professionalism is the most-mentioned dimension across all three reviews and paints a mixed-to-negative picture: the 1-star review details serious communication failures including a full voicemail, a disengaged phone representative, and a technician who could not fulfill a scheduled appointment, which heavily drags the score down. The two positive reviews mention professionalism only briefly and generically, offering limited counterweight. Project completion is similarly mixed — the 1-star review describes an outright failure to complete the job, while one positive review confirms a job was finished successfully. Experience receives a modest positive score based on two reviews mentioning knowledgeability and quality of work, but these are older reviews (2015 and 2021) and carry reduced recency weight. Pricing was not mentioned in any review, so no score can be assigned for that dimension. Read less