Overview of Company Customer Sentiment Analysis in January
The reviews for Perma Dry Michigan depict a predominantly positive sentiment, highlighting the professionalism and honesty of Matt and his team. Customers appreciated the straightforward, pressure-free approach to addressing their basement issues and commended the efficiency and cleanliness of the service provided. However, there is a significant concern regarding the communication and punctuality... Read more
The reviews for Perma Dry Michigan depict a predominantly positive sentiment, highlighting the professionalism and honesty of Matt and his team. Customers appreciated the straightforward, pressure-free approach to addressing their basement issues and commended the efficiency and cleanliness of the service provided. However, there is a significant concern regarding the communication and punctuality of appointments, as one reviewer faced delays without updates, leading to dissatisfaction. Overall, while many customers highly recommend the company for their integrity and quality service, the inconsistency in appointment management negatively impacted at least one customer Read less