Miller

The reviews illustrate a strong sentiment of trust and confidence in Miller's Nu-Tech Plumbing & Heating. Many customers express admiration for their customer service, describing technicians and staff members as polite, respectful, and attentive. Specifically, names such as Noel, Nathan, Jacob, and the quality of service provided by the installation crew have been frequently praised. A recurring... Read more

The reviews illustrate a strong sentiment of trust and confidence in Miller's Nu-Tech Plumbing & Heating. Many customers express admiration for their customer service, describing technicians and staff members as polite, respectful, and attentive. Specifically, names such as Noel, Nathan, Jacob, and the quality of service provided by the installation crew have been frequently praised. A recurring theme in the reviews is the emphasis on professionalism and honesty. Customers appreciate that Miller's Nu-Tech does not push for unnecessary services, rather focusing on providing truthful assessments of current issues, which contributes to building long-term relationships. The highlights of customer interactions show a commitment to high-quality work, evidenced by positive experiences with the installations and overall service performance. On pricing, while several reviews indicate that Miller's Nu-Tech may appear to be more expensive than competitors, many customers feel this is an acceptable trade-off for the quality of service rendered. Clients have expressed that they are willing to pay more for reliable and skilled work. However, there are notable concerns regarding service availability and response times, particularly highlighted by one customer who experienced a two-week wait for urgent heating repair during winter. This raises questions about the company's capacity management during peak demand times and potential areas for improvement in customer satisfaction when it comes to urgent service requests. In conclusion, while there are areas for improvement, especially concerning scheduling and urgent response times, the overall sentiment towards Miller's Nu-Tech Plumbing & Heating remains largely positive, underscoring their reputation for quality service and customer care. Read less