Main & Sons

Main & Sons demonstrates significant and consistent performance issues across multiple dimensions. Professionalism is severely compromised by poor communication, unprofessional appearance, lack of responsiveness, and dismissive attitudes toward customers. Project completion suffers from delayed follow-through, incomplete estimates, and failure to honor promised timelines. Pricing concerns include ... Read more

Main & Sons demonstrates significant and consistent performance issues across multiple dimensions. Professionalism is severely compromised by poor communication, unprofessional appearance, lack of responsiveness, and dismissive attitudes toward customers. Project completion suffers from delayed follow-through, incomplete estimates, and failure to honor promised timelines. Pricing concerns include hidden charges, unexplained fee structures, and quotes substantially higher than competitors. While one long-standing customer reports positive experience with emergency responsiveness and kindness, this is heavily outweighed by four recent negative reviews documenting serious failures in core service delivery. The company's track record suggests systemic operational and customer service problems. Read less