Overview of Company Customer Sentiment Analysis in January
The reviews for Lewandowski & Sons Heating & Cooling reflect a consistently negative sentiment from customers. Many reviewers express frustration over poor communication, unresponsiveness, and unprofessional behavior. Customers have experienced issues with the quality of work and the lack of follow-up after services were rendered. Overall, the company appears to fall short in providing satisfactor... Read more
The reviews for Lewandowski & Sons Heating & Cooling reflect a consistently negative sentiment from customers. Many reviewers express frustration over poor communication, unresponsiveness, and unprofessional behavior. Customers have experienced issues with the quality of work and the lack of follow-up after services were rendered. Overall, the company appears to fall short in providing satisfactory customer service and maintaining accountability for their work, leading many to recommend potential clients to seek alternative contractors. Read less
Overview of Company Customer Sentiment Analysis in January
The reviews overwhelmingly highlight a trend of dissatisfaction with Lewandowski & Sons Heating & Cooling, primarily revolving around unresponsiveness and lack of commitment to their services. Several customers report attempting to reach out for estimates or service follow-ups, only to experience long delays or complete silence. The first reviewer mentioned waiting for an estimate that never came,... Read more
The reviews overwhelmingly highlight a trend of dissatisfaction with Lewandowski & Sons Heating & Cooling, primarily revolving around unresponsiveness and lack of commitment to their services. Several customers report attempting to reach out for estimates or service follow-ups, only to experience long delays or complete silence. The first reviewer mentioned waiting for an estimate that never came, prompting them to take their business elsewhere and have a positive experience with a competitor. Another significant concern from the reviews is the perceived unprofessionalism of the contractor. One customer recounted an incident where Lewandowski's representative failed to show up for a scheduled appointment, followed by a dismissive attitude when confronted about the service rendered. This not only resulted in frustration for the customer but also exposed a lack of accountability when issues arose with installed products, such as a leaking water heater. Furthermore, the recommendation of an obsolete product without proper disclosure has led to extra financial burdens for customers, prompting a strong suggestion to seek more reputable and reliable contractors. Overall, the sentiment expressed in these reviews paints a picture of a company that struggles to maintain effective communication and customer satisfaction, leading to multiple recommendations for potential clients to explore other options. Read less
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