Howard’s Hardware & Plumbing

Howard's Hardware and Plumbing shows significant inconsistency in service quality. While five reviews praise professionalism, efficiency, and workmanship, one detailed 2015 review documents severe failures in responsiveness, problem-solving, and accountability—including a defective switch installation, repeated communication failures, and refusal to address the issue or provide a refund. The com... Read more

Howard's Hardware and Plumbing shows significant inconsistency in service quality. While five reviews praise professionalism, efficiency, and workmanship, one detailed 2015 review documents severe failures in responsiveness, problem-solving, and accountability—including a defective switch installation, repeated communication failures, and refusal to address the issue or provide a refund. The company demonstrates strong technical capability and fair pricing when service goes well, but critical gaps in customer service responsiveness and willingness to stand behind work quality substantially lower the overall score. The stark contrast between positive and negative experiences suggests reliability issues that warrant caution. Read less