George F Peters & Son Plumbing

The sentiment around George F Peters & Son Plumbing is mixed but leans towards negative based on recent reviews. While some customers express gratitude for the reliability and honesty of the company, others report significant delays in receiving estimates and poor communication. The frustrations over pricing, lack of detailed breakdowns, and unresponsive service have led some customers to seek alt... Read more

The sentiment around George F Peters & Son Plumbing is mixed but leans towards negative based on recent reviews. While some customers express gratitude for the reliability and honesty of the company, others report significant delays in receiving estimates and poor communication. The frustrations over pricing, lack of detailed breakdowns, and unresponsive service have led some customers to seek alternatives. In the detailed sentiment analysis, it is evident that customers initially appreciate the reliability and trustworthiness of George F Peters & Son Plumbing, particularly for past experiences involving plumbing, heating, and air conditioning work. However, recent feedback highlights a decline in customer service, particularly regarding communication and timeliness in providing estimates. Common findings among the reviews include significant delays in receiving estimates, where one customer waited up to five weeks just for an initial quote, experiencing rescheduled appointments that further prolonged the process. The pricing has also come under scrutiny, with one review mentioning a quote that was much higher than expected, accompanied by a lack of detailed explanation which left the customer feeling ignored. Overall, while there are positive historical perceptions of the company Read less