Cleaning And Restoration Services

The predominant sentiment expressed in this review is disappointment, stemming from unmet expectations regarding the service provided by Cleaning And Restoration Services. The reviewer highlights an initial positive impression due to the demeanor of the staff, noting that the worker was a "sweetheart." However, this positive aspect is sharply contrasted by their experience of poor workmanship and ... Read more

The predominant sentiment expressed in this review is disappointment, stemming from unmet expectations regarding the service provided by Cleaning And Restoration Services. The reviewer highlights an initial positive impression due to the demeanor of the staff, noting that the worker was a "sweetheart." However, this positive aspect is sharply contrasted by their experience of poor workmanship and lack of attention to detail, such as failure to remove nails from the walls after removing base molding. The review points to a lack of professionalism and inadequate follow-through, as evidenced by the basement being left in disarray after the service. This suggests a serious flaw in the company's operational standards and quality control measures. Overall, the major takeaway is that while customer service might be friendly, the effectiveness and thoroughness of the company's restoration work did not meet the reviewer's expectations, leading to an overall negative impression of the service. Read less