SB Plumbing And Electric

The majority of reviews reflect a positive sentiment towards SB Plumbing And Electric, particularly focused on Shawn's capabilities. Many reviewers commend his professionalism, good communication, and willingness to go above and beyond to ensure customer satisfaction. Reviewers particularly value the timely communication regarding updates and potential issues, as well as willingness to explain cos... Read more

The majority of reviews reflect a positive sentiment towards SB Plumbing And Electric, particularly focused on Shawn's capabilities. Many reviewers commend his professionalism, good communication, and willingness to go above and beyond to ensure customer satisfaction. Reviewers particularly value the timely communication regarding updates and potential issues, as well as willingness to explain costs associated with materials and labor. Several customers express intention to use his services again, highlighting reliability and trustworthiness as critical factors in their overall satisfaction. However, one negative review stands out, presenting serious allegations regarding the company's licensing. This reviewer describes a troubling experience involving incomplete work and the discovery that Shawn is not a licensed electrician. This situation resulted in significant inconvenience, including lack of running water and electrical grounding issues. Such findings raise considerable red flags about the company's compliance with regulatory requirements and can significantly tarnish its overall reputation. In conclusion, while many customers praise the service quality and Shawn's professionalism, they should also be cautious due to the highlighted licensing concerns. This contrast points to a need for SB Plumbing And Electric to address and resolve these issues to build customer trust and avoid potential legal repercussions. Read less