Overview of Company Customer Sentiment Analysis in May
Both reviews are strongly negative and paint a consistent picture of a contractor who fails across every measurable dimension. Professionalism is rated near zero due to repeated no-shows, poor communication, and a pattern of collecting payment while being largely absent from job sites. Project completion is the most critically damaged dimension, with one reviewer describing a bathroom and HVAC pro... Read more
Both reviews are strongly negative and paint a consistent picture of a contractor who fails across every measurable dimension. Professionalism is rated near zero due to repeated no-shows, poor communication, and a pattern of collecting payment while being largely absent from job sites. Project completion is the most critically damaged dimension, with one reviewer describing a bathroom and HVAC project spanning over a year still left incomplete, and another reporting a kitchen and bathroom remodel nearly 12 months in with no end in sight. Pricing concerns are explicit in one review, where the contractor allegedly charged the full contract amount while failing to supply contracted materials such as a toilet and tub. Experience is also severely questioned, with one reviewer ultimately hiring a separate professional to correctly complete HVAC work, and both reviewers explicitly stating the contractor lacks the skills to do the job himself. Read less