Same Day Service Heating and Cooling

This contractor demonstrates severely deficient performance across all dimensions. Professionalism is critically compromised by documented instances of no-shows, hanging up on customers, yelling, cursing, and aggressive behavior toward clients. Project completion is unreliable with multiple reports of incomplete work, failed repairs that required hiring competitors, and abandoned callbacks. Pricin... Read more

This contractor demonstrates severely deficient performance across all dimensions. Professionalism is critically compromised by documented instances of no-shows, hanging up on customers, yelling, cursing, and aggressive behavior toward clients. Project completion is unreliable with multiple reports of incomplete work, failed repairs that required hiring competitors, and abandoned callbacks. Pricing practices show deceptive patterns including inflated estimates, surprise cost increases, and attempts to upsell unnecessary major repairs. Technical competence is questionable given repeated failures to diagnose or fix problems correctly on first or second visits. The single positive review (5-star, May 2024) regarding prompt service stands in stark contrast to 12 overwhelmingly negative reviews spanning 2016-2019, suggesting either a dramatic recent improvement or an outlier. Read less