Sharp Contractors

The review highlights several key issues experienced by the customer with Sharp Contractors. First and foremost, the contractor's failure to listen to client preferences is emphasized, indicating a lack of customer-centric approach. The timing of the project initiation in winter despite the client's wishes for a spring start raised immediate concerns, leading to a series of complications as advers... Read more

The review highlights several key issues experienced by the customer with Sharp Contractors. First and foremost, the contractor's failure to listen to client preferences is emphasized, indicating a lack of customer-centric approach. The timing of the project initiation in winter despite the client's wishes for a spring start raised immediate concerns, leading to a series of complications as adverse weather conditions interrupted the project. Moreover, the expectation set for a quick completion was not met, with the job dragging on for an extended six weeks. This delay caused significant inconvenience, particularly for the elderly mother who had to navigate snow and ice to access her home. This aspect of the review illustrates the contractor's disregard for the customer's situation, further eroding trust. Quality concerns are also predominant; the final outcome described as having inconsistent texture, an uneven walking surface, and gaps that may lead to long-term issues show a lack of attention to detail and commitment to quality work. The contractor Read less