Edwards Plumbing Heating & Cooling

The primary sentiment across the reviews is overwhelmingly positive, marked by commendations for the company's quick response time, approachable customer service, and the willingness of the owner, Galen Edwards, to take direct action to resolve issues. One key theme that emerges is the effective communication that customers experienced from the moment they made contact, with a real person answerin... Read more

The primary sentiment across the reviews is overwhelmingly positive, marked by commendations for the company's quick response time, approachable customer service, and the willingness of the owner, Galen Edwards, to take direct action to resolve issues. One key theme that emerges is the effective communication that customers experienced from the moment they made contact, with a real person answering calls, which stands in contrast to many service companies that rely on automated systems. Many customers noted that Edwards Plumbing Heating & Cooling not only arrived quickly but was also flexible and willing to accommodate specific requests, which speaks to a customer-first mentality. The owner Read less