B & B Drain & Septic Service

This contractor's reviews paint a predominantly negative picture across nearly all dimensions. Professionalism is the most-mentioned dimension and is heavily dragged down by multiple accounts of arguing with customers, disrespectful comments, and dismissive attitudes — offset only slightly by two positive reviews praising promptness and honest communication. Project completion is similarly poor,... Read more

This contractor's reviews paint a predominantly negative picture across nearly all dimensions. Professionalism is the most-mentioned dimension and is heavily dragged down by multiple accounts of arguing with customers, disrespectful comments, and dismissive attitudes — offset only slightly by two positive reviews praising promptness and honest communication. Project completion is similarly poor, with multiple reviews describing incomplete work, repeat callbacks that failed to resolve issues, and at least one case where a broken blade was allegedly left in a sewer pipe. Pricing drew a serious red flag with one reviewer alleging a $700 quote for a $40 fix on a widowed woman, indicating potential predatory pricing practices. The two positive reviews, while genuine in tone, are older (2015 and 2021) and are significantly outweighed by the volume and severity of the negative experiences described. Read less