B & B Drain & Septic Service

The reviews for B & B Drain & Septic Service reveal a clear divide in customer sentiment. Those who had positive experiences described the staff as hardworking, knowledgeable, and respectful. Customers appreciated the promptness of their service and the emphasis on transparency, with one customer specifically noting the readiness to answer questions and the lack of a hard sell for additional servi... Read more

The reviews for B & B Drain & Septic Service reveal a clear divide in customer sentiment. Those who had positive experiences described the staff as hardworking, knowledgeable, and respectful. Customers appreciated the promptness of their service and the emphasis on transparency, with one customer specifically noting the readiness to answer questions and the lack of a hard sell for additional services. This sentiment indicates that when the service runs smoothly, customers feel valued and satisfied. However, a significant number of reviews highlight severe shortcomings that lead to considerable dissatisfaction. A common thread among these negative experiences includes accusations of poor communication, with technicians arguing with customers rather than properly addressing their concerns. Customers felt that their needs were overlooked, leading to incomplete work Read less