Smith’s drain service

This contractor shows severe inconsistency in service quality and professionalism. While two older reviews (2021, early 2023) praise efficiency and friendliness, a recent September 2023 review documents critical failures: incomplete work, non-refunded payments, repeated failed repairs requiring external contractor intervention, and hostile customer service including hanging up and ignoring callbac... Read more

This contractor shows severe inconsistency in service quality and professionalism. While two older reviews (2021, early 2023) praise efficiency and friendliness, a recent September 2023 review documents critical failures: incomplete work, non-refunded payments, repeated failed repairs requiring external contractor intervention, and hostile customer service including hanging up and ignoring callbacks. The most recent and detailed review reveals systemic issues with project completion, follow-through, and professional communication that substantially outweigh positive feedback from earlier engagements. Read less